Money Back Guarantee

The reason we offer a money back guarantee is so that you can try our approach without financial risk. We are unique amongst established cessation services in offering this kind of guarantee.

Less than 10% of our clients make a claim but as long as you complete the programme as specified in our terms below, we will be more than happy to refund your fee.

3 month period, or 12 months for workplace.

Try without risk.

Unique, genuine guarantee.

Simple terms and conditions.

3 month period, or 12 months for workplace.

Try without risk.

Unique, genuine guarantee.

Simple terms and conditions.

Success, or your money back

If you genuinely want to stop smoking, vaping or drinking alcohol our method will not only enable you to do so but will also make it relatively easy. If you follow the instructions, you will not only become a happy non-smoker/drinker but will find the withdrawal period painless and most important of all, you will not miss it.

Most clients require just one seminar to get free; in certain cases, however, more than one seminar is required. In this event there is no extra charge, the initial fee covers all seminars.

Money Back Guarantee

If within three months from the date of your first seminar you are still smoking, vaping or drinking alcohol and decide not to stop, your fee will be refunded in full without inquisition. Your word will be taken on trust. However, we would request you on your part to be genuine in your desire to stop.

This guarantee will be invalidated in any of the following events:

(1) That you cancel, postpone or fail to attend any seminar, arrive over 15 minutes late or leave over 15 minutes early for any seminar.

(2) That you fail to attend at least two free back-up seminars within three months of the date of your first seminar (the second and third seminars are not a repeat of the first seminar and last approximately three to four hours each)

Should you stop smoking, vaping or drinking alcohol for three months or longer but start again at a later date, you may attend any number of back-up seminars on payment of half the standard fee (Please note for private seminar clients payment of half the standard fee is limited to two private back-up seminars).

However, once you have not attended a full first seminar in the preceding 12 months you would need to attend the first seminar again, the standard fee will be payable and the guarantee will apply.

Please note:

Some special promotions may not include the Money Back Guarantee.

Online seminars rely on face-to-face interaction between the facilitator and the client so you do need a functional webcam/audio and you need to be visible and engaged for the duration of the whole seminar. Failure to do so constitutes ‘failure to attend the seminar’ in accordance with the money back guarantee (if applicable).

Back-up seminars are different to the initial seminar and are approximately three to four hours long. They may be held during business hours and we cannot guarantee weekend seminars. Back-up seminars are conducted online.

Refund requests must be made within three months of your third session date.

Seminar program full terms and conditions.

workplace guarantee

If staff members are still smoking, vaping or drinking alcohol after attending the initial and back-up seminars they may complete the entire program again as often as is necessary within a 12 month period – at no extra cost.

This guarantee applies to the company and not the individual. The individual must be employed by the company, who has the right to the guarantee, at the time of attendance.